If you’d like assistance with the loan app otherwise has actually concerns regarding yet another otherwise existing personal loan, you might get in touch with Santander Lender in just one of a few means. You could potentially prefer to shed toward a local branch, if you have one close. But not, Santander Financial functions a dozen says and you may D.C., but only has local branches and you may ATMs when you look at the 9 ones.

You may contact Santander by the cellular phone at the 877-768-2265. Customer care agencies arrive Saturday as a result of Sunday, 8:00 a great.m. to 8:00 p.m. Et.

Client satisfaction

Regarding customer satisfaction, Santander Bank gets less than trendy evaluations, to the business already holding a-1.5 out of 5 a-listers (Bad) score on the Trustpilot.

Numerous customers have complained concerning slow responsiveness out of customer service representatives. However, the financial institution operates around the globe, and some of your own evaluations come from consumers far away, which may not echo the new enjoy ones found in the U.S.

Account Government

Santander Lender users is perform the signature loans or other account from the bank’s on line portal or mobile application. Both allow users to access the most recent harmony, install automated payments, make a supplementary fee, otherwise select a location branch.

Both Santander Lender and you may SoFi give unsecured loans having lower minimums, aggressive interest rates, and you may smoother on the internet application techniques. Yet not, there are several extreme differences between these organizations:

• SoFi also provides signature loans as much as $100,100, while Santander maxes away within $50,100.
• Santander products are only available to help you people in one of the several states they caters to, otherwise Arizona, D.C. SoFi also offers the products it makes so you’re able to people in every fifty states.
• Santander age big date, while SoFi consumers would have to wait a short while so you can found loans.
• APRs through SoFi initiate just 4.99%. That have Santander Financial, a minimal rates you will get was 6.99% Apr.

Even in the event Santander Lender also offers personal loans having competitive words and you will resource timelines, SoFi is the better option if you need more substantial loan or real time outside of Santander’s restricted solution city. However, Santander has resource as fast as a similar date, so if you you prefer money fast, which lender might possibly be worth a glimpse.

Santander Bank enjoys a fairly limited provider urban area, simply giving financial services – eg unsecured loans – so you’re able to people regarding northeastern U.S. and you may Fl. Although not, Santander’s short funding of signature loans (as soon as the exact same date) of ranging from $5,100 and you can $50,100 helps make this financial a competitive alternative if you are within the service city.

Santander also provides APRs only 6.99%, and you can candidates can get pre-accepted online just moments without any effect on its borrowing from the bank score. In terms of customer care studies, yet not, Santander work substandard. And even though you might started to customer service agencies thru mobile phone eight weeks each week, brick-and-mortar twigs are just based in 9 of the twelve states one Santander services. If you want to apply for funds or manage Stratmoor loans your accounts privately, this may be extremely limiting.

Yet not, Santander unsecured loans feature no yearly costs, origination charges, otherwise prepayment penalties. If you’re looking having a quick loan consequently they are comfy using on line, that it financial is probably a good options-as long as you inhabit certainly one of the serviceable says.

Strategy

Investopedia was dedicated to bringing customers which have unbiased, full analysis out-of personal bank loan lenders. In order to speed team, i collected more than twenty-five research activities across more than fifty lenders, and rates, costs, mortgage quantity, and you will fees terms and conditions to ensure that our studies assist users build advised conclusion because of their borrowing means.

Already, signature loans are only offered to consumers in Santander’s footprint, with Connecticut, Delaware, Florida, Massachusetts, Maine, pshire, Nj-new jersey, New york, Pennsylvania, Rhode Island, New york, and you will Arizona, DC.